| Our Satisfaction Guarantee
Your purchase from The Full Creel is covered by the strongest satisfaction guarantee in the fly fishing industry... period!
The purchase of fly gear without testing it can sometimes be a risky deal. The Full Creel understands that you may want to "test drive" our gear first. Therefore, we will make the following risk free offer: Purchase any piece of gear and try it out for three weeks. If you don't like it, simply return it for a complete refund including shipping costs. We hope that you will give this risk free offer a try. You have nothing to lose, and top quality gear at a great price to gain!
We guaranty your complete satisfaction of any item you purchase. You can can test-drive our gear, including fly rods and reels, anywhere and anytime with our "21-Day Test Drive Plan". This is a three-week trial program that lets you try the gear at home or on the water. Try it out for three weeks before deciding to keep it. If it’s not a keeper, throw it back.
We guarantee you'll like our products… or we'll guarantee a complete refund! Visit The Full Creel Online Catalog. Select the gear you want to try and purchase with a major credit card, PayPal, check or money order. Try the gear for 21 days. If you keep it . . . which we're convinced you will . . . then we’re all happy. If for any reason you want to return the product, no problem. Return the gear in “Like-New”, re-saleable condition and we will refund your total purchase price including your original shipping charge... no questions asked… still, we're all happy. The Full Creel is looking out for you... who else can make this offer?
We've always believed that the measure of a company is the way they treat their customers. So with every order, we make this promise to you - the best quality, the best value, the best service. Guaranteed.
Return Policy: If for any reason you are not completely satisfied with your purchase, return the item directly to The Full Creel - your only investment will be the return shipping and insurance. Feel free to return the product, UPS Ground or FedEx Ground, and insure for retail value - no COD's please. For your protection, please insure the package for its full value. For a full refund, you must return the gear in like-new condition. The plastic wrap on fly rod handles must be intact. The Full Creel makes decisions regarding condition of the gear. Since launching the 21-Day Test Drive Plan, we've always given the customer a 100% refund on their return.
Ship Returns directly to:
The Full Creel
10821 Southern Trace
Flint, TX 75762
Phone: (903) 520-1930
Fax: (903) 510-2948
Email: info@thefullcreel.com
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